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Vendor Management from the Top Down: Utilizing Cyber Security as an Example

By Debbie Hoffman What are regulators’ top priority for the mortgage industry? What area has been having the most activity—and compliance gaps? Which players have—and have not—been getting the most regulatory heat? The answer is vendor oversight among supervised institutions in the mortgage industry. The increased use of service providers by …

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Your Website – Not Just a Pretty Face

There’s nothing like an eye-catching, robust website. Professional websites have become the home base of a solid marketing program, and, if designed and disclosed properly, create a connection and build confidence for potential clients, potentially becoming one of the most important marketing investments a company can make. Websites require compliance …

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Innovation in Fin Tech Demands Innovation in Policy

By Tory Barringer Whatever your thoughts are about the current regulatory environment, there’s one point on which we can all agree: Today’s regulators are not equipped to keep up with the pace at which financial technology—FinTech, in future-speak—is progressing. That’s not so surprising; a department or agency must first grasp …

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Wrangling Social Media

It’s communication. It’s sharing. It’s information. It’s the tool du jour for customer engagement, and businesses around the world are discovering how social media is contributing to success and growth. From a compliance standpoint, social media is a fertile field for problems. This week we will pull together resources to …

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 Big Data and Loan Servicing

By Patrick O’Connor Big Data is the latest event in the accelerating pace of human change. Humans started farming between 6,000 to 9,000 B.C., or about 8,000 to 11,000 years ago. In Western history, the Industrial Revolution started about 1800. The Information Revolution became mainstream in 1976 with the first …

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Is Paper the Root of All Origination Evils?

Building a Digital Barrier to Control Risk and Improve the Borrower Experience by Brent Chandler & Ann Fulmer Paper is expensive. According to The Paperless Project: U.S. companies spend more than $120 billion a year on printed forms. A typical employee spends 30-40 percent of his time looking for information …

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Mortgage Software Is Only as Efficient as Your Workflow

By Jorge Sauri Technology plays a preeminent role in making the mortgage transaction faster, less expensive and more accurate. But even premium mortgage software will fail to improve the transaction if it is paired with a conflicting workflow. At best, incongruent workflows make great software unimpressive and, at worst, it …

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